A full-course solution for our most delicious client
Modern life has a way of messing up dinner plans, leaving people reaching for quick fixes instead of meaningful meals. Main St Bistro realized they were losing their emotional connection with consumers. They came to us to reinvent their messaging, and we built a full-spectrum campaign that proved quick side dishes can still deliver an experience worth slowing down for.
- Increase in tagline association
- +27%
- Growth in brand awareness, up 3 points
- +15%
- Increase in engaged website sessions
- +43%
The opportunity
A brand and segment study revealed Main St Bistro was failing to connect emotionally with audiences, costing them brand affinity and repeat customers. The brand needed a messaging reset that recognized a core truth: despite busy lives, consumers crave a meal solution delicious enough to deliver an experience worth slowing down for.
Beyond strengthening brand affinity, we had other notable campaign goals we needed to tackle:
- Increase Brand Awareness (Ages 24-54) in 15 key markets
- Overcome low category brand loyalty (promotion-driven consumers)
- Outmaneuver the larger competitor with a significantly smaller budget
The solution
We developed a two-course creative narrative. First, we led with emotionally resonant, lifestyle-based stories (“weeknight dinner with a side of soccer practice”). Next, we followed up with appetite-driving, product-focused swagger. This was deployed via a fully integrated, in-house media strategy co-developed alongside the creative for seamless concept-to-deployment. Media strategy included blended broad-reach channels (Cable TV, OOH) with precision-targeted digital and social platforms to outmaneuver larger competitors.
The results
Brand awareness lifted, with tagline association up 27% and purchase intent up 8%. Interest carried through to the website, where engaged sessions grew 43% and new users 22%. And the in-house media plan stretched a smaller budget: CPM came in 27% below goal, with 20% incremental media value and 23% more impressions than planned.
Media performance & efficiency
- CPM below goal
- -27%
- Incremental media value
- +20%
- Incremental impressions above planned
- +23%
Brand awareness lift
- Increase in tagline association
- +27%
- Increase in purchase intent
- +8%
- Growth in brand awareness, up 3 points
- +15%
- Decline in the primary competitor's brand awareness, down 2.8 points
- -4%
Big website traffic performance bumps
- Increase in new user growth
- +22%
- Increase in engaged website sessions
- +43%
- Increase in average sitewide engaged session time
- +16.5%
